Delivery of the Goods shall be made by us to you as stipulated on the Order, or you can collect the Goods from our warehouses at any time after we notified you that the Goods are ready for collection. A signature indicating safe receipt of the Goods will be required on delivery or collection.
Locations we can & can't deliver:
. We deliver everywhere in Uk. Please see our "Shipping" tab for full delivery Information Guide & Map on the home page on our Website.
. Any dates quoted for delivery of the Goods are approximate only and we shall not be liable for any delay in delivery of the Goods howsoever caused.
. We cannot deliver to PO BOX.
. If customer fails to take delivery of the Goods then without limiting any other right or remedy available to us.
. In case of customer delays due to Non-payment or otherwise, we may store the Goods until actual delivery and charge the customer for the reasonable costs (including insurance) of storage.
. We are not able to deliver to off-shore post codes until pre-agreed by our staff, please ask for more information on these. Only pre-agreed exceptional orders will be processed for off-shore locations for which extra courier charges may apply and we will contact you to advise those before delivery.
European & International orders:
We can ship anywhere in the world at the pre-agreed rates, please email us at Contact@wellpackeurope.com for further information and quote.
Risk of damage to or loss of the Goods shall pass to the customer In the case of Goods to be delivered at the customer premises, at the time of delivery or, if the customer wrongfully fails to take delivery of the Goods, the time when we have tendered delivery of the Goods.
In the case of Goods the customer has requested us to leave unattended at their requested delivery address when the customer is unable to take receipt of the goods and sign for the goods, at the time of delivery.In the case of Goods being collected from the customer premises, at the time when we notifies the customer that the Goods are available for collection.
For orders placed within London Post Codes: NW10 between 9:00 AM to 4.00 PM we aim to deliver these on the same working day (unless otherwise stated at time of order) other postcodes/cities order could take 1-2 working days to be reach.
WELLPACK DELIVERY INFORMATION GUIDE:
** WE SUPPLY & DELIVER OUR PRODUCTS EVERYWHERE IN UNITED KINGDOM **
DELIVERY TO MAINLAND UK IS NEXT WORKING DAY COURIER (FASTEST POST) - INCLUDES ENGLAND, WALES, SCOTTISH LOWLANDS
(SEE MAP BELOW - ZONES A&B)
PLEASE CALL OR EMAIL US FOR A QUOTE ON COURIER DELIVERY TO ZONES C,D&E - NORTHERN IRELAND, SOUTHERN IRELAND, SCOTTISH HIGHLANDS, ISLE OF MAN, ISLE OF WIGHT, SCILLY ISLES, GUERNSEY & JERSEY. (MENTION IN MAP PLEASE SEE ABOVE)
These Postcodes may attract higher delivery charges which will be added in your shopping cart automatically, alternatively you can email us for a quote before placing any order from these locations.
UK MAINLAND (ENGLAND, WALES, SOTTISH LOWLANDS) DELIVERY OPTIONS AVAILABLE FOR INFORMATION ONLY:
(THESE OPTIONS WILL APPEAR ON THE CHECKOUT PAGE TO CHOOSE FROM ONCE YOU PLACE ORDER)
STANDARD DELIVERY (5-7 DAYS) : FREE £0.00 (Minimum of £25 order value is required for Free Delivery)
EXPRESS DELIVERY (3 DAYS) : £4.75
TWO DAY PREMIUM DELIVERY (48 HOUR SERVICE) : £6.75
NEXT DAY PREMIUM DELIVERY (24 HOUR SERVICE) : £7.50
NB: As the couriers do not work on the weekend, Our delivery timescale is strictly based on working days that is Monday To Friday so for example, if you place an order on Monday or any other working day in the week (before 4:30pm cut-off) you can expect delivery the next day so long you have chosen the Premium Delivery option (see above) however, if you place an order on Friday the earliest delivery to your address will be on the next working day i.e. Monday (unless Weekend delivery is pre-arranged with our staff).
SCOTTISH (SCOTLAND) HIGHLANDS POST CODES (FOR GUIDANCE ONLY):
ONE DAY SERVICE POST CODES: DD6 KA6 KA19 KA26 KY9 KY10 KY14-16 ML12 PH13-1 TD10-15 AB10-25 PH14
TWO DAYS SERVICE POST CODES: AB31 AB32 AB33-38 AB44-54 PH15 PH16 PH17 PH42
SCOTTISH HIGHLANDS (TWO-THREE DAYS DELIVERY): AB55 IV30-32 FK17-99 IVI-28 IV33-39 IV52-54 IV63 KW1-14 PA21-33 PA34-40 PH18-26 PH30 PH31-44 PH49-50 AB36-38 AB55-56
SCOTTISH ISLANDS/GUERNSEY/JERSEY ISLES (VARY) : HS1-9 IV40-51 IV55-56 KA27-28 KW15-17 PA20 PA41-49 PA61-78 ZE1-3
Extra Delivery charges may apply for all off-shore post codes and we may contact you before dispatch.
European & International Delivery Charges - Please ask for Quote (Email: Contact@wellpackeurope.com)
ALL ORDERS PLACED BY 15.00PM WILL BE DISPATCHED ON THE SAME DAY PLEASE CALL US ON 020 3638 4200 IF YOU HAVE ANY URGENT QUERIES.
Place your order before 3.00pm Monday to Friday selecting next day delivery and we will deliver the following working day.
Orders placed on Fridays will be delivered on the Monday, unless Saturday delivery is pre-agreed.
** NOTE: FOR NEXT DAY & EXPRESS DELIVERIES, DUE TO COVID-19 IMPACT, ALL COURIERS ARE FACING DELAYS AND WE ADVISE OUR BUYERS TO BEAR WITH US IF THEIR DELIVERY IS DELAYED AS WE ARE DOING OUR BEST TO WORK WITH OUR COURIERS FOR SPEEDY DELIVERY **